How Valor Health Solutions Supports Community Organizations and the People They Serve
Nonprofits are often the first place people turn when life gets heavy. Your team builds trust, fosters belonging, and serves as a steady presence for individuals who may be overwhelmed, burned out, isolated, or quietly struggling.
And then there’s the moment many organizations eventually face:
A person in your community needs more than peer support, navigation, or programming can safely hold. They need licensed clinical care, therapy, medication management, or a more structured outpatient plan. They need a clear next step. They need it soon.
Valor Health Solutions exists to be that next-step clinical partner.
We provide evidence-based outpatient mental health care and integrative services for concerns like depression, anxiety, PTSD, and chronic pain, with in-person clinics in Clearwater, Florida, and Johnson City, Tennessee, plus telehealth options where available.
Why nonprofits need a clinical partner
The “resource list” isn’t enough anymore
Most nonprofits don’t struggle because they lack heart. They struggle because the mental health system is hard to navigate and hard to access, especially when someone has already tried treatment, feels discouraged, or needs a provider who can move with urgency and clarity.
Without a reliable clinical partner, many nonprofits end up stuck in a challenging loop:
- You identify a need that requires clinical care
- You share a list of providers or community resources
- The person hits waitlists, insurance complexity, or no response
- They return to your organization still struggling—sometimes in worse shape
- Your team feels the weight of needing to “solve” a clinical problem without clinical tools
A list of phone numbers isn’t a pathway. A relationship is.
That’s where a formal partnership, with a known point of contact, a defined referral flow, and clear expectations, can change everything.
Two ways to connect with Valor Health Solutions
Choose the right path based on who you are
1) If you’re a nonprofit leader looking to partner with us
If your organization wants a formal relationship with Valor Health Solutions—whether that’s building smoother referral pathways, establishing communication channels, or collaborating on education/workshops—start with our Become a Partner page.
We explicitly invite organizations to connect and share details via the partner form, and our leadership team reviews each inquiry personally to ensure alignment and next steps.
What happens after you submit the partner form
- We review your organization’s information and goals
- We follow up to understand your population, everyday needs, and how you currently refer out
- If it’s a fit, we discuss what a practical partnership looks like (referral flow, coordination, expectations, and what “success” looks like)
This path is for building relationships between organizations.
2) If you’re referring a beneficiary/patient for clinical care
If someone connected to your nonprofit needs services from a licensed provider, the most straightforward path is to start as a new patient.
Your organization can point them to: Book a New Patient Consultation on the Valor Health Solutions website.
That route matters because it ensures we can collect the information we need to do this appropriately, intake details, insurance information, and clinical fit so that we can route them to the right next step.
What partnering with Valor Health Solutions can include
Collaboration that strengthens your mission (without replacing it)
On our partner page, we describe partnership as building referral pathways, communication channels, and collaboration workflows that make it simple for your team and ours to work together—and continually improving as the partnership grows.
In the real world, this typically looks like:
A dependable clinical “next step” for your community
When someone needs outpatient care, your team doesn’t have to scramble. You have a consistent partner to point to—so the person isn’t starting from zero.
Warm handoffs and coordination (within appropriate boundaries)
While everyone still needs to be established as a patient for clinical services, we can support a smoother transition from nonprofit support to clinical care by setting expectations, clarifying next steps, and reducing “referral drop-off.”
Education and workshops
If your organization wants to offer educational support to your community (or your team), that’s also part of our partnership approach.
What kinds of care does Valor Health Solutions provide?
Your nonprofit may serve people with a wide range of needs. Our role isn’t to be everything for everyone—it’s to provide high-quality outpatient care and appropriate specialty options when indicated.
From our site, examples of what we provide include:
- Therapy and ongoing support options
- Medication-related evaluation and follow-ups (where appropriate)
- Ketamine-related treatment options (including IV infusion and at-home oral programs where clinically appropriate)
- Spravato® (esketamine) administration and coordination for qualifying diagnoses
(Eligibility and appropriateness are determined by clinical evaluation, case by case.)
Where we serve: in-person and telehealth
Valor Health Solutions has in-person clinics in:
- Clearwater, FL
- Johnson City, TN
We also offer telehealth options, and we’ll confirm availability based on clinician licensure and the individual’s location. Check our locations page for the most up-to-date location information.
“Care is billed based on services and coverage options (insurance/self-pay/financing). We’ll help clarify options early so there are no surprises.”
How to refer: step-by-step
If you’re a nonprofit leader seeking partnership
- Visit Become a Partner
- Complete the partner form at the bottom of the page (basic organizational info)
- Our team follows up to explore alignment, referral pathways, and how collaboration might work
If you’re referring a beneficiary/patient for care
- Direct the individual to click Book a New Patient Consultation
- They complete intake information (including insurance details as applicable)
- Our team follows up to coordinate next steps (typically quickly, depending on volume)
If a clinician needs a provider-to-provider referral
Providers can call our main line and follow the prompts for provider referrals:
888-214-2144
Safety note
If someone is in immediate danger or needs emergency help, call 911 or go to the nearest emergency room. (These pathways are for outpatient care and non-emergency referrals.)
If your organization has ever thought:
- “We don’t have a clinical partner we trust.”
- “Our people need therapy and we don’t know where to send them.”
- “Referrals keep falling through the cracks.”
- “We’re carrying needs beyond what we’re built to hold.”
Valor Health Solutions is here to be a reliable next step, a clinical partner your organization can point to with confidence, and a team you can build a relationship with over time.
FAQ
Partnering is an organization-to-organization collaboration (e.g., referral pathways, coordination, education/workshops, shared community support).
Referring a patient/beneficiary is for an individual who needs clinical care and must start as a new patient through our intake process.
Go to our Become a Partner page and complete the Partner Form at the bottom. That form collects basic info so our team can follow up and explore fit, needs, and next steps.
Have the individual Book a New Patient Consultation on our website. That’s the cleanest entry point because we need to collect intake details, insurance, and clinical history to route them appropriately.
For clinical care, no, the individual still needs to be established as a new patient. Intake is required for safety, appropriateness, and documentation.
Yes. Their clinician can call our main line 888-241-2144 and follow the phone prompts for provider referrals to coordinate a provider-to-provider handoff.
No. Valor Health Solutions supports community mental health needs broadly. We have strong familiarity with veterans and first responders, but care is not limited to those groups.
We currently have offices in Johnson City, TN, and Clearwater, FL. Check our Locations page for the most up-to-date information on our offices.
Yes, telehealth is available in many regions depending on clinician licensure and service availability. If your nonprofit serves a different area, we’ll confirm whether we can support that region.
Depending on clinical fit and availability, we provide outpatient services, including therapy and medication management, and may offer specialty treatment options where appropriate. (Appropriateness is determined case-by-case through clinical evaluation.)
Clinical care is not free. Valor Health Solutions is a private outpatient clinical provider, and services are billed based on the care delivered and available payment options. We can discuss options early so expectations are clear.
We can work with insurance plans and offer self-pay and financing options, depending on the service and eligibility. The best way to confirm benefits is through the new patient intake process.
Due to privacy regulations, we can share information with the nonprofit only if the patient provides written consent. We’re happy to coordinate appropriately once consent is in place.
Keep it simple: have the person book a New Patient Consultation and complete intake as fully as possible (contact info, insurance details, brief reason for seeking care). More complete intake = faster routing.
If someone is in immediate danger or needs urgent help, call 911 or go to the nearest emergency room. The partnership/referral pathways described here are for outpatient, non-emergency care.
