Veteran-Owned. Community Focused. Compassion Driven.
At Valor Health Solutions, we're not just healthcare providers, we're veterans, families, and community members who understand what it means to serve. If you're carrying PTSD, depression, anxiety, chronic stress, moral injury, or service-related pain, you don't have to carry it alone.
We believe you should know what to expect before you ever step into the clinic. We start with a focused consultation, then build a plan around your goals, whether that includes ketamine infusion therapy, at-home oral ketamine therapy, therapy, or ongoing support.
Not an emergency service. If you are in immediate danger or thinking about self-harm, call 911 or go to the nearest emergency room. For immediate support in the U.S., call or text 988.
Medical information on this page is for educational purposes and does not replace individualized medical advice.
Why Veterans Choose Valor
Military culture matters. So does clinical rigor. Our approach is built to support veterans, first responders, and families with evidence-based care and a plan you can trust.
Veteran-owned, trauma-informed care
Care designed for the realities of service, transition, and reintegration, without judgment, and without being rushed.
Whole-person support
Medication opens the door. Therapy, coaching, and integration help you walk through it.
Private setting + careful monitoring
Personalized dosing, licensed medical oversight, and recovery monitoring in a private setting.
Clear next steps
We review your history, discuss goals, and determine whether ketamine-assisted therapy, or another approach, is appropriate.
Pricing & Treatment Options
Want the details up front? See clear pricing for consultation, ketamine therapies, and at-home oral ketamine, plus how insurance and financing can help.
- Start with a consultation (focused review of medical + mental health history).
- Choose the right path (infusion, oral ketamine, therapy/coaching support).
- Build momentum with monitoring, integration support, and ongoing care planning.
Prices listed on the Pricing & Treatment Options page reflect current self-pay rates and may change. All ketamine treatments require evaluation and clinical approval.
Veteran-Focused Options We Commonly Discuss
Your plan is individualized. These are common paths for veterans and first responders navigating mood, trauma-related symptoms, and service-related stress.
IV Ketamine Infusions
Clinically monitored infusions with personalized dosing and recovery monitoring in a private setting.
At-Home Oral Ketamine Therapy
A flexible option for appropriate patients, with guidance and structure to support your treatment journey.
Families serve too. If a spouse or partner is reaching out first, that's okay. We can guide next steps and help you understand options.
How to Get a Ketamine Referral Through the VA
The VA covers ketamine treatment for eligible veterans through Community Care. Here's exactly what to say, which criteria to meet, and how to advocate for yourself.
Schedule Your Appointment
Make an appointment with your Primary Care Provider (PCP), Psychiatrist, or any established provider at the VA.
If you already have care established at a Community Care office, that's even better—they handle all ketamine referrals directly.
Request the Referral
At your appointment, specifically request:
"I'd like a referral through the Office of Community Care for Ketamine Treatment for Treatment-Resistant Depression."
Ensure You Meet the VA Criteria
Your provider must document that you meet these requirements in the referral (per the official VA National Protocol):
- Qualifying Diagnosis Treatment-Resistant Depression (TRD) with moderate to severe symptoms, documented by a VA psychiatrist or licensed Mental Health provider.
- Treatment History Requirements 2 antidepressant trials (including one augmentation strategy such as therapy) in your current episode, plus 4 total adequate trials in your lifetime. Each trial must be at least 6 weeks at half-maximum dose or greater. Have your provider document everything: medications, talk therapy, group therapy, etc.
- PHQ-9 Score > 15 Score greater than 15 within the past 30 days, indicating moderate to severe depressive symptoms.
- Informed Consent & Safe Transport You must provide signed informed consent and have a safe method of transportation arranged (you cannot drive yourself home after treatment).
If Your Provider Says "We Don't Do Ketamine"
Some providers aren't aware of the VA's ketamine protocols. You can show them the official VA policy document (linked below) to prove that ketamine treatment protocols exist under the National VA protocol.
The SEOC (Service Order) number for ketamine treatment is 1.10.11. This covers IV Ketamine and psychotherapy for 6 months at a time.
Committee Review
Once submitted, your referral goes to the SMILE and/or Somatic Committee, a multidisciplinary team that reviews ketamine consults once per month.
They'll review your cardiovascular history, medical evaluations, and behavioral health records. If approved, they'll sign off and fax the referral to us for treatment.
This entire process can take a few months depending on how quickly the committee reviews your case.
We'll Take It From Here
Once we receive your approved referral, we'll:
- Process it in our system
- Verify your eligibility and services
- Call you to schedule your consultation and appointments
Official VA Policy Document
Download this to show your provider if needed. This is the official VA National Protocol document for IV ketamine treatment.
Eligibility criteria on this page are based on the official VA Pharmacy Benefits Management Services, National Formulary Committee, and Office of Mental Health protocol guidance document (October 2025 revision). View the full protocol →
Questions About Your Referral?
Our team is here to help you navigate the VA process. Reach out anytime.
What Veterans Say
"I am an Army veteran and have been receiving ketamine infusions for four years… I live in central North Carolina and still travel to Johnson City for treatment, I would not consider going anywhere else… These three individuals were there for me when the VA let me down. I feel a deep sense of gratitude for their effort, expertise, and support."
Ready to Speak With Our Team?
We're honored to support those who serve others, veterans, first responders, and the families who stand beside them. Start with a consultation and we'll map out the most appropriate next step.